When you open or use an account with fc444, these Terms & Conditions form the binding agreement between you and us. Access to our platform — including account wallets, transaction routes such as bKash, Nagad and Rocket, and all game content — depends on your acceptance of these terms and on eligibility under your local law and applicable regions.
Account access governed by these terms
bKash, Nagad, Rocket payment rules apply
Eligibility depends on local law and region
Policy updates communicated through your account
POLICY SCOPE DETAIL
How Our Terms Govern Your Account
These Terms & Conditions apply from the moment you complete account registration and continue for as long as your account remains active or under review. By proceeding through any account action — whether funding your wallet via bKash, placing a wager, or requesting a withdrawal through Nagad or Rocket — you confirm that you have read, understood and accepted the full terms in force at that time. We may revise these terms when required by operational or regulatory considerations. When we do, we will communicate the change through your registered account before the revised terms take effect. Continued use of the account after that notice constitutes acceptance. If any part of the terms becomes unenforceable in a specific jurisdiction, the remaining provisions continue in full effect. Your use of this platform is conditional on your eligibility under local law; we do not represent that access is lawful in every jurisdiction. You are responsible for confirming that your use complies with all laws that apply to you in Bangladesh or whatever eligible region you access from. Where a conflict exists between a specific product rule and these general terms, the specific rule applies to that product.
bKash wallet transactions
Nagad payment routes
Rocket transfer records
Bank Transfer logs
Account session history
WHAT IS COVERED
Inside and Outside These Terms
These Terms & Conditions draw a clear line between what fc444 controls directly and what sits outside our policy boundary. Understanding that scope helps you know when to check your account settings, when to contact support, and when a third-party service handles a matter independently.
Account Access
All login sessions, device-linked account activity, password management and session controls fall fully within these terms. Rules governing how you open, maintain and close your account are set out here and nowhere else.
Transactions
Deposits and withdrawals processed through bKash, Nagad, Rocket and Bank Transfer are subject to these terms and to the individual transaction limits and verification requirements shown in your account wallet section at the time of each request.
Site Content
Game content supplied by studios available in our lobby — including titles from Habanero, Spadegaming, Microgaming and others — is covered by these terms at the platform level. Studio-level product rules may apply alongside them.
Third-Party Services
External services you reach through links on our site, including payment processors and identity verification providers, operate under their own terms. We are not responsible for their policies, and these Terms & Conditions do not extend to them.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
These Terms & Conditions are not one-directional. You hold specific rights that we are committed to respecting at every stage of your account relationship with us. You may review your transaction history at any time from the wallet section of your account — every bKash deposit, Nagad withdrawal and Rocket transfer is logged and visible there. If any account detail is recorded incorrectly, you can raise a correction request directly through the support route shown in your account. You also have the right to ask for clarification on any clause in these terms, and we will respond through the same support channel. Where you wish to close your account, the process is available inside your account settings; we do not require you to contact support to initiate it, though support can assist if you encounter any step that is unclear. All of these rights apply as long as your account is in good standing and your use of the platform remains consistent with applicable local law and eligible region requirements.
Review Transaction Records
Your wallet section logs every transaction — bKash, Nagad, Rocket or Bank Transfer — with timestamps. Check these at any time from your signed-in account.
Correct Account Details
If any registered detail is wrong, submit a correction through the support route in your account. Verification steps will be shown there; follow the instructions displayed.
Raise a Policy Question
Any clause you find unclear can be queried through our published support channel. We respond to policy questions through the same route we use for account support.
Request Account Closure
Close your account from within account settings. If any step is unclear or an issue blocks the process, contact support directly and we will walk you through it.
CONTACT POLICY ROUTES
How to Reach Us About These Terms
If a term is unclear, if your account record does not match what you expect, or if you need to raise a formal query about this policy, these are the routes we have published. Use the channel that suits your situation; all routes feed into the same policy and account team.
Live Chat
Open the chat window from any signed-in page for immediate policy questions or account-access issues. This is the fastest route for straightforward clarifications.
Email Support
For detailed queries — such as requesting a record correction or submitting a formal terms question — use the email address published on the Contact page of this site.
Account Help Centre
The Help Centre inside your account contains published answers to common terms questions, transaction queries and account-access issues. Check there first for documented policy detail.
HOW WE MANAGE POLICY
Our Commitments Under These Terms
We handle every aspect of your account relationship with a clear set of internal standards. Here is how we approach the areas that matter most under these Terms & Conditions.
Data Handling
Account data you provide — including identity details and transaction records tied to bKash, Nagad or Rocket — is held only for as long as required to operate your account and meet applicable record-keeping obligations. We do not share it for marketing purposes without your explicit consent.
Account Security
Your account is device-linked, meaning unusual access from an unrecognised device will prompt a verification step. You can review active sessions and remove any device you no longer use from your account security settings.
Policy Retention
Previous versions of these Terms & Conditions are retained by us. If you need to reference the terms in force at a specific point in your account history, contact support with the relevant date and we will retrieve the applicable version for you.
Requesting Changes
If you believe a term has been applied incorrectly to your account, you have the right to request a review. Submit your request through live chat or email support with the relevant transaction or session reference and we will handle it through our policy review process.
TERMS FAQ
Common Questions About These Terms
These questions cover the situations we hear about most often. If your question is not answered here, contact support directly through the routes listed above.
Do I agree to these terms automatically when I open an account?
Yes. Completing account registration constitutes acceptance of the Terms & Conditions in force at that time. We recommend reviewing them before you complete registration so you understand your obligations and rights before any account activity begins.
How will I know if these terms have been updated?
We notify you through your registered account before any material change takes effect. Check your account notifications or the terms page directly. Continued account use after the effective date of a revision means you have accepted the updated version.
What happens to my bKash or Nagad transaction records if I close my account?
Transaction records tied to your account — including bKash deposits, Nagad withdrawals and Rocket transfers — are retained by us for the period required under applicable record-keeping rules. You can request a copy before closing your account through the email support route.
Can I use fc444 if I am in Bangladesh?
Access to this platform depends on your local law and the eligible regions we support at the time of your session. We do not represent that use is lawful in every location. You are responsible for confirming that accessing the platform complies with the laws that apply to you.
What if I disagree with how a term has been applied to my account?
Submit a written query through live chat or email support, including the relevant account reference and the date of the action you are questioning. Our policy team will review it and respond through the same channel, typically with reference to the specific clause in question.
Do third-party studios like Habanero or Spadegaming have their own terms that apply to me?
These Terms & Conditions cover your relationship with fc444 at the platform level. Game studios such as Habanero and Spadegaming supply game content; their own product rules may apply within specific titles, but your primary agreement is always with us under this policy.
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