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fc444 is committed to handling your personal information with care — from the moment you create an account to every session you run on mobile or desktop. This policy explains what we collect, why we collect it, and the choices available to you, subject to your local law and eligible regions.
When you register and use your account, we collect the information needed to operate it securely: your name, contact details, device identifiers, and transaction records tied to payment methods such as bKash, Nagad, and Bank Transfer. We collect this data to verify your identity, process wallet transactions, maintain session continuity across your devices, and respond to account support requests. We do not sell your personal information to third parties. Data shared with payment processors — including bKash and Nagad — is limited to what those services require to complete a transaction. We retain account records for as long as your account remains active and for the period required under applicable law. If you close your account, we will retain only the records we are legally required to keep. Cookies and similar technologies are used to keep your session active, remember your preferences, and understand how the platform is used at an aggregate level. You can manage cookie preferences through your browser settings, though some features depend on session cookies to function. Access to this platform and the protections described here depend on your local law and the eligible regions we serve.
This policy covers the data we process directly through your fc444 account. Understanding what falls inside and outside its scope helps you know where to direct questions about your information.
All data collected when you log in, manage your profile, or update account details falls within this policy. This includes login history, device records, and any changes made to your contact information or wallet settings.
Payment records processed through bKash, Nagad, Rocket, and Bank Transfer are covered here. We hold only the transaction reference and amount; full wallet credentials remain with your payment provider under their own privacy terms.
Your interaction with game lobbies, session history, and support conversations on this platform is covered. Aggregate usage data helps us improve the experience, but it is not linked back to your individual identity in reports.
Links or integrations that take you away from fc444 — including your bKash or Nagad app — are governed by those providers' own policies. We are not responsible for data practices outside our platform.
You have real, actionable choices over the personal data we hold. You can review the information stored against your account at any time by opening the account settings page and navigating to the profile section — the fields shown there reflect what we currently hold. If any detail is incorrect, you can update it directly in those fields or raise a correction request through our support route. Where local law gives you the right to request deletion of your data, you can submit that request via the contact path listed in the support section below; we will respond within the timeframe required by applicable law. If you have a question about how a specific piece of data is used — for example, how a bKash transaction reference is stored — our support team can walk you through it. We aim to handle every data query clearly and without unnecessary delay.
Open account settings and go to your profile to see the personal details we hold. Transaction history is available in the wallet section, showing payment method, date, and reference for each entry.
Update your name, contact number, or linked payment details directly in account settings. For changes that require identity verification, follow the steps shown on the update screen.
If you are unsure how a specific record is used or stored, contact our support team with your account reference. We will explain the data point and its purpose in plain language.
For deletion requests or formal data queries, use the support contact route below. Include your registered contact detail so we can locate your account and respond to the right person.
If you have a question about this privacy policy, want to exercise a data right, or need to report a concern about how your information is handled, use one of the contact routes below. We do not publish response time commitments here, but we treat data queries as a priority.
Open the chat widget from any page while signed in to your account. Describe your data query and include your account reference so the team can locate your records quickly.
Send your privacy or data request to the support email address listed in your account's help section. Include your registered contact detail and a clear description of your request.
The help centre accessible from your signed-in account contains published answers to common data and policy questions. Check there first for straightforward queries about records, cookies, or account data.
Our approach to data handling is built around keeping your information accurate, accessible to you, and protected from unauthorised access. Here is how each area works in practice.
We use session cookies to keep you signed in across pages and to remember your preferences. Analytics cookies operate at an aggregate level only. You can review and adjust cookie permissions through your browser settings at any time without losing your account access.
Your account is protected by the credentials you set at registration. We recommend keeping your login details private and not sharing them across devices you do not control. If you suspect unauthorised access, use the account security section to update your credentials immediately.
We keep your account data for as long as your account is active. Transaction records tied to bKash, Nagad, and Bank Transfer are retained for the period required under applicable law. When retention is no longer required, records are deleted or anonymised.
When this policy changes in a material way, we will notify you through your account or via the contact detail you have registered. Continued use of the platform after a notified change indicates acceptance of the updated terms, subject to your local law.
These are the questions we hear most often about how fc444 handles personal data. If your question is not covered here, reach out through the support routes listed above.
We collect the details you enter at registration — name, contact number, and any payment method you link, such as bKash or Nagad. We also record device identifiers and session data to keep your account secure and continuous across logins.
We share only what is necessary. Payment processors like bKash and Nagad receive the transaction data needed to complete a transfer. We do not sell your personal information. Any third-party service we use is bound by data handling obligations consistent with this policy.
Sign in and open account settings. Your profile section shows the personal details we hold, and your wallet section shows transaction history by date, payment method, and reference number. For a full data summary, contact support with your account reference.
Yes. Where your local law provides a right to deletion, you can submit a request through our support email or live chat. We will process it within the timeframe required by applicable law and confirm once the deletion or anonymisation is complete.
Session cookies keep you signed in and remember your preferences. Analytics cookies work at an aggregate level and are not linked to your individual identity. You can manage cookie settings in your browser; disabling session cookies may affect how some account features work.
Use the live chat from your signed-in account, or send an email to the address in your account's help section. Include your registered contact detail and a clear description of your concern so we can locate your records and respond accurately.